Our Privacy Policy

FACTS   WHAT DOES POPULAR, INC. DO WITH YOUR PERSONAL INFORMATION?           Rev. 1/15
 
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all the information that can be shared. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and Income
  • Account Balance and Transaction History
  • Payment History and Credit History
 
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Popular, Inc. chooses to share; and whether you can limit this sharing.
 
Reasons we can share your personal information Does Popular, Inc.
share?
Can you limit this
sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes - information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes - information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We Don't share
 
To limit
our sharing

• Mail the form below.
Please note:
If you are a new customer, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

 
Questions?

Call (787)724-3659 (Mobiles & Metro Area-P.R.) or toll-free 1-888-724-3659 (Non Metro Area - P.R., U.S. and V.I.) or go to www.popular.com/en/privacy.

 
Who we are
Who is providing this notice? Popular, Inc. and its affiliates: Banco Popular, Popular Auto, Popular Securities, and Popular Insurance.
What we do
How does Popular, Inc. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
Also, we limit the access only to those employees who need it in order to provide products and services, or to comply with local and federal and regulations.
How does Popular, Inc. collect my personal information?

We collect your personal information, for example when you:
• open an account or apply for a loan
• apply for financing or purchase securities from us
• apply for insurance

 

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only:
• sharing for affiliates’ everyday business purposes - information about your    creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choice(s) will apply to everyone on your account - unless you tell us otherwise.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
• Our affiliates include companies with Popular, Inc.; financial companies such as Banco    Popular, Popular Auto, Popular Securities, and Popular Insurance.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
• Popular, Inc. does not share with nonaffiliates. As a result, they can not market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Our joint marketing partners include:
   Direct marketing, Telemarketing, and Insurance companies.
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