is a service by which your paycheck, pension or social security check is automatically deposited into your bank account.
Direct Deposit is a secure, fast, and convenient way to receive payments electronically into your Popular account. Whether it's your paycheck, tax refund, Social Security benefits, or other recurring payments, Direct Deposit gives you easy access to your money without the need for paper checks.
You can enroll through your employer, government benefits provider, retirement system, or other organization that issues your payments.
It's a simple and convenient process.
Follow These Steps:
1. Request a Direct Deposit Form
Ask your employer for a Direct Deposit form or download one of the following forms based on the type of payment you'll receive:
*To obtain a Direct Deposit authorization form for federal employees, please visit the branch of your choice.
2. Provide Your Account Information
Complete the required information, including your bank name, account number, and routing number, to ensure that your payments are deposited. Submit the completed form to your employer’s office or the entity issuing your benefits.
3. Verify Your Direct Deposit Is Active
The setup process may take several days or weeks. Once you see your deposit reflected in your account, the service is activated and you will not need to take further action.
You're All Set! From that point on, you’ll automatically receive your payments into your account securely and conveniently.
Convenient
Fast
Accessible
Secure
And if you need help,
Contact TeleBanco Popular® at 787-724-3659 or 1-888-724-3659 toll-free.
What Types of Payments Can I Receive Through Direct Deposit?
Direct Deposit allows you to receive eligible electronic payments directly into your account, including paychecks, pensions, Social Security benefits, tax refunds, and more.
Is Direct Deposit Secure?
Yes. Direct Deposit is a secure way to receive payments because funds are deposited electronically into your account, reducing the risk of lost or stolen checks.
Can I Split My Deposit Between Multiple Accounts?
Depending on the policies of your employer or the entity/agency making the payment, you may have the option to divide your Direct Deposit between two or more deposit accounts.
How Can I Verify That My Direct Deposit Has Been Received?
You can verify your deposit through:
What Should I Do If I Don't Receive My Direct Deposit?
First, contact your employer or the entity issuing the payment to confirm the deposit was sent correctly. If the issue persists, please contact us for assistance.
Can I Change the Account Where I Receive My Direct Deposit?
Yes. Simply provide your employer or payer with your updated account information. Please note that changes may take one or more payment cycles to take effect.
Can I Receive More Than One Direct Deposit in My Account?
Yes. You can set up multiple Direct Deposits to the same account and receive eligible payments from different sources.
