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How do I cancel a Popular Pay by Phone payment?

To cancel payments in progress, please follow these steps:

  1. In the Payments submenu, click on Payment Receipts.
  2. In the Payments in Progress section, locate the payment you want to cancel and click on the Delete icon (trashcan).
  3. Click on Yes to confirm that you want to delete the payment. Then, you will see the Payment Has Been Deleted message.