Your safety and that of our employees is our priority.

Given the worldwide spread of the coronavirus (COVID-19), we continue to implement measures to protect the health of our customers and employees as well as to ensure the continuity of the services we offer.

We are monitoring the situation on a daily basis and will keep you informed about our operations, providing updates when necessary.

Digital Services

Mi Banco Online

Conduct transactions such as transfers and payments from your computer, smartphone or tablet.


If you already have an account in Mi Banco, sign in here.

If you haven’t signed up, you may enroll today.

Mi Banco Mobile

Easily deposit your stimulus check using your smartphone with Mobile Easy Deposit2.

Manage your accounts from your mobile phone. Our app has ATH Móvil1 integrated.


Available in the App Store and Google Play.



Deposit money without going to a branch: Mobile Easy Deposit2 We have increased the limit for deposits to $ 10,0003. Other limits will apply to commercial deposits.

How to make payments in Mi Banco Mobile

How to add a business in Mi Banco Mobile

How to make transfers in Mi Banco Mobile

Click here for more tutorials of our digital services available for you.

Branch Services

We continue implementing preventive measures to protect you and our employees. We encourage you to visit our Drive through or Walk up teller window exclusively for transactions that you cannot carry out through our digital channels or ATMs and that require the attention of an employee.

Drive through & Walk up Tellers Window

An alternative to conduct your transactions away from the branch to cover your banking needs.

  • Unlimited number of transactions, such as: cash checks, deposit cash or checks, withdraw money, and pay businesses.
  • The new limit for transactions is $10,0004.

Visit our blog for the latest information and service hours.

See our branch map to locate the one nearest to you.

Learn more

We encourage you to use our digital services for individual and commercial customers. Also, you may use ATMs and Telebanco Popular to conduct your transactions.

24/7 Access to Our Services

ATMs

There are over 20 Popular ATMs available throughout: St. Thomas, St. Croix, St. Johns, Tortola, and Virgin Gorda.

TeleBanco Popular®

Call 1-888-724-3659, available 24/7 through the automated service. If necessary, we have banking representatives available 7 days a week, from 6:00am to 10:00pm, who can assist you in conducting your transactions.

Business Customer

If you have been economically impacted by COVID-19, we have different options to support your business’s recovery:


Access latest information about the Paycheck Protection Program and the forgiveness process of the Small Business Administration. Learn more


We have online services to manage your business and additional credit alternatives. Find out more here.


We are available to assist you. Call the Business Banking Center at 1.855.756-3939 or contact your relationship officer to receive more information about available alternatives.

Watch out for fraud:

Some people take advantage of times like these to attempt to gain access to your information. Read our tips and visit our Security Center to learn how to protect yourself against fraud.

Read our tips Security Center

We want you healthy and informed


For your benefit, here is helpful information for you and your family.

Tips for managing your finances

Learn what steps you should follow to maintain financial stability during emergencies, through this guide from the Finanzas en Tus Manos program.

Official information on COVID-19

Follow the updates provided by the Center for Disease Control and Prevention (CDC).

PAS helpline

The Primera Ayuda Psicosocial (PAS, Psychosocial First Aid) helpline provides professional emotional help and support. It is available 24 hours a day, 7 days a week, free of charge, at 1.800.981.0023.

1ATH Móvil is a service offered by Evertec, Inc.

2Mobile Easy Deposit service is not available in BVI.

3Deposits are subject to the Bank's Availability of Funds Policy. After COVID-19 situation subsides, limits will revert to regular amounts . Regular amounts are: $5,000 per check, $5,000 total daily and up to $15,000 on a 25 day period. Check deposit limits: maximum of 10 checks daily and up to 50 checks in a 25 day period. Y ou will receive an email confirmation when the check is approved.

4Withdrawals are subject to availability of funds in account.

5The Paycheck Protection Program is only available for businesses with a location in the United States and which operate primarily within the United States, including the U.S. Virgin Islands.