To exchange foreign currency for dollars, you can visit any Banco Popular branch. The buy-back rate will be different from the rate of ordering the currency; only bills are accepted, coins are not accepted.
The Foreign Exchange Department offers a quote service to transfer funds in foreign currency. It is available to:
Individual customers - through branches
Commercial customers - at branches or through Web Cash Manager
A preferential rate is applied for the convenience of commercial customers who, due to their business activity, are active in international transfers and their transactions are greater than $15,000.
1Only applies to foreign currencies that are defined for commercialization by Banco Popular de Puerto Rico (BPPR), subject to their availability. Each transaction carries a foreign currency conversion fee. BPPR determines at its discretion the margin for each currency exchange rate, which includes risk, liquidity, and market factors. Said rate or exchange rate will fluctuate once a day, and the information is available in the Foreign Currency Department. For information you can call 787-722-3240. In addition to the foreign currency conversion fee, each foreign currency purchase and sale transaction, whether at a branch or ATM withdrawal, carries a service charge of $10 dollars, if the conversion in US dollars (USD) is up to $1,000; or 1% of the conversion in USD, if the conversion is more than $1,001.
2When placing an order, you will be asked to prove your identity and you must present a valid ID.
3You must have a deposit and/or savings account with Banco Popular.
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Neither Popular nor any of its affiliates assumes any
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Credit Reporting Disputes
You have the right to dispute the accuracy of the credit information
we have reported by writing to us and describing the specific
information that is inaccurate or in dispute, and the basis for any
dispute with supporting documentation, to the address below.
Banco Popular de Puerto RicoPO Box 71589San Juan PR 00936
Please write a letter with the following information:
Full name
Mailing address
Account number in question
Date of birth
A detailed description of the issue and the desire resolution.
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