Benefits of this service

With Mi Banco Alerts you can manage to stay on budget and have total security of your accounts by monitoring your transactions in real time

  • Set up alerts by account, by ATH® card and by credit card.
  • Choose the time when you want to receive the alerts.
  • Choose whether you want to receive alerts by email (only for ATH®), mobile phone (SMS) or both.

Alerts available

Balance alerts

  • Know when your balance is greater or less than the amount you specify.

Purchases with your ATH® card, ATH International Visa Card and credit card1

  • Purchases made with your ATH® card and credit card include location, time of purchase and total transaction amount.

Get to know more about the new alerts for your credit cards.


ATM withdrawals with your ATH® card

  • Find out if you exceed the daily budget that you set

Payment and Transfer notifications

  • Payment confirmations
  • Modified payments in process
  • Deleted payments in process
  • Confirmation error
  • Transfer confirmations
  • Transfers in process to be modified

Changes in Personal Information Alerts

  • Password change or blocked
  • Secret question changed or blocked
  • Email change
  • Telephone change
  • Address change
  • Phone number change in Mi Banco Text
  • New device connection

What do you need to receive text message alerts?

  • Be registered on Mi Banco Online
  • Sign up for Mi Banco Text and authenticate your mobile phone number.
  • A mobile phone from AT&T, Claro, Open Mobile, Sprint or T-Mobile with text messaging sending and receiving capabilities.

How do I request my account balances via text message?

First you must activate Mi Banco Alerts and register your phone number. Once registered, you can request and receive basic information via text messages. Just send a text message to this number: 27776 (BPPRM) and text the following words based on your needs.

Text BPPRM (27776) with these commands:
TEXT us To find out about…

Your account name

Example:"cuentadeahorro"

 Balance of a specific account

? + Mi Banco Online username

Example:"?juanonline"

 A list of all your account names or
nickname as they appear at Mi Banco
Online
" help" Customer service and more information
" stop" To stop receiving text message alerts

Start receiving your alerts today and manage your budget in the best way!

1The alerts for purchases with credit cards service is available for individual credit cards and the Popular / AAdvantage® Visa Business card. Alerts and notifications by SMS is a free service Popular de Puerto Rico offers its clients. Charges may apply for text messages or data excess according to your cell service plan. Check with your service provider to find out more about your plan.